How can you request deletion of account data?

Send a deletion request through Account > Profile > Privacy Request or email privacy@cahaya128.win. We confirm your identity, check unresolved wallet matters, then explain which records can be erased where local law permits.

Reference

Open Your Privacy Policy Snapshot

Q: Can you ask us to correct account details?

Yes. Use Account > Profile > Privacy Request or email privacy@cahaya128.win. We verify the request against your registered contact channel before changing account details that could affect access or wallet records.

Aviator, Sportsbook, Rocket Crash and Mega Fishing create account, device and wallet records; our Privacy Policy explains how we collect, use, secure and erase those records when you…

DANA data contextOVO wallet recordsGoPay payment logsQRIS receipt checks09:00-23:00 WIB privacy help

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Explore How We Use Data

cahaya128 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms help you decide whether to create an account, keep playing, or ask us to correct a record. We collect the details you give during account creation, such as your login name, contact channel and wallet reference, plus technical data from your browser or

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phone so we can protect sessions and investigate account access. Payment rails such as DANA, OVO, GoPay and QRIS create transaction references that we use for wallet matching, refund checks and audit records. Access to some account tools depends on local law, and privacy requests may
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require identity checks before we change, export or erase data. We do not sell your account records; we use them to run the service, handle support and meet record duties that apply to our operation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Start a Privacy Request

Fast contact matters when your account data looks wrong or a device you do not recognise appears in the login trail.

ACCOUNT CARE

Check Your Data Controls

Good privacy practice is a daily operating task, not a legal page left alone. We separate account identity, wallet references, game session records and support messages so a privacy request can be…

Account creation data

When you open an account, we collect the login name, password hash, contact channel and device signal needed to create the record. We avoid asking for extra identity data unless a security check requires it.

Wallet reference handling

DANA, OVO, GoPay and QRIS payments create reference IDs, time stamps and status values. We use those records to match wallet credits, trace failed transactions and answer disputes raised through support.

Cookies and devices

Cookies remember your session, language choice and login status on mobile browsers. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data, then log in again.

Login security records

We log IP range, device type and failed login attempts to detect account access problems. If you see activity you do not recognise, contact live chat and we can help secure the session.

Retention and erasure

We keep account, wallet and support records only as long as needed for service, dispute handling and record duties. Erasure requests are checked against open wallet issues before we remove eligible data.

Correction and export

You can ask us to correct contact details or export account records through Account > Profile > Privacy Request. We verify the request before sending data to the registered contact channel.

Browse Privacy Policy Questions

Your privacy questions usually come up at practical moments: opening an account, changing phones, checking a DANA receipt, or closing a wallet record. These answers explain what we collect, why we keep it, and how you can reach us when a record needs correction, export or deletion.

We collect your login name, password hash, contact channel, device signal and account activity. If you use DANA, OVO, GoPay or QRIS, we also store payment references needed for wallet matching.

Device and login records help us protect your account from access you do not recognise. They also let support compare time stamps when you report a failed login, session issue or account lock.

Yes. Use Account > Profile > Privacy Request or email [email protected]. We verify the request against your registered contact channel before changing account details that could affect access or wallet records.

Cookies keep you signed in, remember basic preferences and help us detect unusual session patterns. You can clear them in your browser, but you may need to log in again afterward.

No. We use account and wallet data to run the service, process support requests, check transaction records and handle security matters. We do not sell your personal account records to outside marketers.

We keep DANA, OVO, GoPay and QRIS references for the period needed to verify wallet activity, answer disputes and meet record duties. When those needs end, eligible records can be removed.

Send a deletion request through Account > Profile > Privacy Request or email [email protected]. We confirm your identity, check unresolved wallet matters, then explain which records can be erased where local law permits.

Open Your Privacy Policy Snapshot

Start a Privacy Request

Check Your Data Controls

Account creation data

Wallet reference handling

Cookies and devices

Login security records

Retention and erasure

Correction and export

Browse Privacy Policy Questions

01 What data do we collect when you open an account?

02 Why do we keep device and login records?

03 Can you ask us to correct account details?

04 How do cookies work on the site?

05 Do we sell your account or wallet data?

06 How long do we keep payment references?

07 How can you request deletion of account data?

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